Exchange and Return
Exchange and Return Policy
A product may be exchanged or returned in the following cases:
- The product arrives damaged.
- The customer receives a product different from the one ordered.
- The product has a manufacturing defect.
The following conditions apply:
- The customer must contact the Store within 48 hours of receiving the order.
- Clear photos showing the issue must be provided.
- The product must remain in its original condition, unused, unopened, and in its original packaging.
Opened or used products are not eligible for exchange or return unless a confirmed manufacturing defect is found.